Returns and Refunds Policy                                                        

Thank you for shopping at Kaleidoscope Custom Goods.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product of equal or lesser value or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product isn't used or damaged

You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By phone number: +13304407375

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By visiting this page on our website: https://kaleidoscopecustomgoods.com/index.php/about-kcg/locations   or completing the Return Request Form.

Send the product with the receipt or proof of purchase, to:

Kaleidoscope Custom Goods, Ltd 400 Mill Ave SE, Suite 729 New Philadelphia, OH 44663

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Kaleidoscope Custom Goods.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +13304407375

By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

By visiting this page on our website: https://kaleidoscopecustomgoods.com/index.php/about-kcg/legal-stuff/12-version-ntm/70-returns

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